Alex Font
Alex has over 25 years of experience in customer service, having directed, operated, and previously built his own contact center businesses. His career spans the United States, South Korea, Japan, and China. Alex possesses extensive industry knowledge, including finance, FMCG, consumer electronics, fast fashion, and hospitality.
Alex has unique experience in entrepreneurial thinking and business development. He collaborates well with both senior management and frontline employees. He has extensive cross-cultural experience, and his insights, knowledge, and experience are instrumental in transforming the value of customer contact centers.
Bachelor of Business Administration (Economics) from the University of Central Florida / MIT Sloan of Management Executive Program “Negotiation and Influence”